Periodic maintenance is necessary, the same as for other equipment, to insure long-term durability and customer satisfaction. Please note that warranty may be voided if proper maintenance procedures are not followed. Users of our products should be advised of the following:
Adjustments – We recommend that the product be examined every sixty (60) days for loose screws, missing glides, cracked or broken welds, loose rails, loose joints, loose seat pads, broken casters, cracked laminate and splintered wood.
To prevent the product from becoming unstable:
- Loose screws should be tightened as required
- Cracked or broken welds, loose rails and loose joints should be repaired immediately
- Missing glides or broken casters should be replaced immediately
- Columns should be seated properly on the hub of the base
To avoid tears and lacerations:
- All protruding screws, nails, etc. should be removed
- Chipped or cracked laminate should be repaired or replaced
- Wood splinters should be cut-off, sanded smooth and refinished
Wood products should not be subjected to extreme temperatures or moisture.
NOTE: Merchandise requiring adjustments, or showing any sign of structural failure, should be taken out of service immediately, until the required adjustments are completed.
Coat wood with a hard paste wax every three to four months during the first year of use. After the first year, application can be less frequent. To clean: use a liquid cleaner-wax polish combination. Do not use abrasive household solvents. To repair scratches, use a wax repair stick. Water spills on the surface should be wiped off immediately.
Designer Plated – Remove dirt and fingerprints with a non-abrasive damp cloth. Apply furniture polish once every six (6) months to maintain surface.
Porcelain – Clean with a non-abrasive glass cleaner or damp cloth. Chipping may occur if the surface is struck with a hard object.
Smooth Powder Coats – Wipe with a damp cloth. For stubborn stains and grease marks, use soap and water. If chipped, touch up paint should be applied to prevent further chipping.
Wrinkle, Textured Powder Coat & Hammertone – Remove smudges by wiping with a damp cloth. Brush the surface with a soft bristled dry brush to remove dirt.
NOTE: DO NOT USE abrasive, acid, alcohol-based, or solvent-based cleaners; they may damage the plate finish.
Textiles – Cleaning methods vary based on type of fabric. Dirt and crumbs can be gently brushed or vacuumed off. Spills should be wiped off immediately with a cloth. For overall cleaning, professional service is recommended. For upholstery that has been protected with Scotch guard, Zepel, etc. in manufacturing, the protective coating must be reapplied once every year.
Vinyl Upholstery – Use a liquid detergent suitable for cleaning vinyl. After cleaning, wipe the surface with a cloth dampened with water.
Vinyl Edges – Use a liquid detergent suitable for cleaning vinyl. After cleaning, wipe the surface with a cloth dampened with water.
NOTE: The cleaning instructions are a guide to assist in the general maintenance of the product. For specific cleaning instructions please visit the manufacturer website for detailed cleaning instructions.